With classes coming to a close tomorrow I wanted to take the time to reflect on my experience in HMP 722. I remember leaving on the first day of class and thinking I wanted to drop this class. I thought I should switch into the finance class where there was much less human interaction and no presentations. As someone who doesn't like presenting and doesn't talk a lot in class I did not think that it would be for me. However, I decided not to take the easy way out and I decided to challenge myself and I'm glad that I did.
From this class I feel like I have grown in a few ways. I definitely got more comfortable with and a little better at presenting. Thinking back to my first presentation of the class I stood behind the podium the whole time and relied heavily on my notes. By the 3rd presentation I came out from behind the podium more, and barely looked at my notes. I think that is a big step and I wouldn't have grown like that without this class.
In all my years of being a student I have never been someone who speaks up in class very much. I'm not afraid to, but I don't like to and I don't always feel comfortable sharing my thoughts. This took me a while to get used to in this class because participation was mandatory. By the end of the class I found myself raising my hand a little more and getting more comfortable along the way. If I didn't take this class I probably wouldn't have learned to speak up a little more.
Looking back I'm glad that I took this class because of all the valuable things I got out of it. I enjoyed going each day because I was truly interested in listening to my peers teach. I'm looking forward to using the skills I learned from this class as I move forward in the rest of my college career and beyond.
Sunday, May 6, 2018
Sunday, April 29, 2018
Crisis Management
This week in HMP 722 we had a class on crisis management. Crisis management is definitely something that most do not want to go through, but it is something that all organizations need to be prepared for. One of my favorite parts about the presentation were the real life examples they included in their presentation. It made it easy to visualize their topic and have examples of crisis management to draw from.
I decided to look into this topic a little bit more to learn about some more examples of crisis management in healthcare. I found an interesting article from Becker's Hospital Review talking about some crisis scenarios and the solutions that the hospitals came up with for dealing with the scenarios.
For example, the article talks about a hospital that was damaged by a tornado. Natural disasters can be devastating and there is no way to stop them. They only way to manage them is through your response. This hospital in the article quickly worked to move to temporary office spaces and continue on with their business. They adapted well and didn't let the crisis define them.
To read about more crises and responses I have linked the article below.
https://www.beckershospitalreview.com/news-analysis/5-hospital-crisis-scenarios-and-how-to-overcome-them.html
I decided to look into this topic a little bit more to learn about some more examples of crisis management in healthcare. I found an interesting article from Becker's Hospital Review talking about some crisis scenarios and the solutions that the hospitals came up with for dealing with the scenarios.
For example, the article talks about a hospital that was damaged by a tornado. Natural disasters can be devastating and there is no way to stop them. They only way to manage them is through your response. This hospital in the article quickly worked to move to temporary office spaces and continue on with their business. They adapted well and didn't let the crisis define them.
To read about more crises and responses I have linked the article below.
https://www.beckershospitalreview.com/news-analysis/5-hospital-crisis-scenarios-and-how-to-overcome-them.html
Sunday, April 22, 2018
Theory X and Theory Y
My next and final presentation in HMP 722 is fast approaching so I have started researching the topic. My group and I are presenting on theory X and theory Y. I had never heard of this concept before prior to this class, it has been very interesting to learn about so far and I wanted to share a little bit of my research.
Theory X and theory Y are theories that have to do with management and leadership. The two theories examine why employees work and their motivation to work. The two theories are as follows:
Theory X assumes that employees are unmotivated, they dislike work, and they will avoid it as much as possible. Managers that believe in theory X think that they need to force their employees to work and they also think that employees are only motivated by fear and money.
Theory Y assumes that employees like to work and they like to work toward a goal. Managers that fall in the theory Y category believe that their employees like responsibility, they are creative, and the average employee has intellectual potential that is unused.
These two theories are very interesting and I believe there is truth in both of them. For more information I have attached the link to a Youtube video explaining these theories in greater detail.
https://www.youtube.com/watch?v=NK8-LhqF4N0&t=7s
Theory X and theory Y are theories that have to do with management and leadership. The two theories examine why employees work and their motivation to work. The two theories are as follows:
Theory X assumes that employees are unmotivated, they dislike work, and they will avoid it as much as possible. Managers that believe in theory X think that they need to force their employees to work and they also think that employees are only motivated by fear and money.
Theory Y assumes that employees like to work and they like to work toward a goal. Managers that fall in the theory Y category believe that their employees like responsibility, they are creative, and the average employee has intellectual potential that is unused.
These two theories are very interesting and I believe there is truth in both of them. For more information I have attached the link to a Youtube video explaining these theories in greater detail.
https://www.youtube.com/watch?v=NK8-LhqF4N0&t=7s
Sunday, April 15, 2018
Company Culture
This past week we had a presentation on company culture. Company culture is a really important part of the workplace. It has a huge impact on the day to day experience of working at a job. To learn a little more about this topic I decided to look into different companies that are known to have really positive company cultures. I found an article from entrepreneur.com that says that the following 10 companies have the best culture.
10. Adobe
9. Facebook
8. REI
7. Google
6. Squarespace
5. Chevron
4. Twitter
3. Southwest Airlines
2. Warby Parker
1. Zappos
It was interesting to read about these different companies and learn about why they have such good company cultures. My favorite to read about was Zappos, the #1 on the list. One thing that makes their company culture so strong is that they really focus on hiring people who fit their company. They are very focused on having employees that believe in the companies values and they hire for fit. It was interesting to read that if they hire an employee and the employee decides the job is not for them, they will give the employee $2,000 to quit within the first 2 weeks. This really shows their focus on having employees that align with their values.
Another interesting thing to note is that none of these companies are healthcare companies. Not sure why that is, or if its just a coincidence.
I have attached the article below.
https://www.entrepreneur.com/article/249174
Sunday, April 8, 2018
Mentorship
This week in HMP 722 we had a presentation on mentorship. It was interesting to hear my classmates perspectives on mentorship and hear about mentors they have had. My favorite part of the presentation was when we shared qualities that we look for in a mentor. It was a good exercise and interesting to see what qualities my peers look for in a mentor.
Some of the qualities we came up with in class:
- Experienced
- Helpful
- Honest
- Successful
- Respected
I believe that mentors are very important and I can tell that my peers agree. A strong mentor can be very beneficial. Throughout the presentation I was thinking about positive mentors I have had. Although I don't have a formal mentor I do have someone that I view as a mentor in my life. A family friend of mine is a retired HMP professor and has he helped me to figure out where I want to do my internship and what direction I want to take my future career in. In the beginning of this year he set up multiple meetings for me with professionals in the healthcare field so I could sit with them and ask them questions so I could figure out what I was interested in. When I thought I was interested in doing an internship in long term care he set up a visit for me to go to a facility and tour and get to know what goes on and what an internship there would be like for me. He has been very helpful to me and I definitely view him as a positive mentor.
This positive mentorship relationship helped me realize what qualities I look for in a mentor. I enjoyed the mentorship presentation and I am looking forward to building more relationships with mentors down the road in my career.
Some of the qualities we came up with in class:
- Experienced
- Helpful
- Honest
- Successful
- Respected
I believe that mentors are very important and I can tell that my peers agree. A strong mentor can be very beneficial. Throughout the presentation I was thinking about positive mentors I have had. Although I don't have a formal mentor I do have someone that I view as a mentor in my life. A family friend of mine is a retired HMP professor and has he helped me to figure out where I want to do my internship and what direction I want to take my future career in. In the beginning of this year he set up multiple meetings for me with professionals in the healthcare field so I could sit with them and ask them questions so I could figure out what I was interested in. When I thought I was interested in doing an internship in long term care he set up a visit for me to go to a facility and tour and get to know what goes on and what an internship there would be like for me. He has been very helpful to me and I definitely view him as a positive mentor.
This positive mentorship relationship helped me realize what qualities I look for in a mentor. I enjoyed the mentorship presentation and I am looking forward to building more relationships with mentors down the road in my career.
Sunday, April 1, 2018
Power and Influence
One of our topics in class this past week was power and influence. This was a fun topic and important topic to learn about. Power and influence can effect our future careers in health care in many ways. We've learned that in order to move forward in our careers we must influence others by showing our skills and working hard. Power and influence is important and it was interesting to learn about from a health management perspective.
In addition to HMP 722, one of the other courses that I am taking is Health Economics. When we were learning about power and influence I thought back to my experience in Health Econ and how we also talked about this topic in that class. We talked about it in the sense of monopolies in the market. We learned about how different organizations can not gain too much power so that they dominate the market. Power can be a good thing, but too much of it can turn into a bad thing. This is true across many disciplines.
I looked into power and influence a bit more after thinking about it from the Health Econ side of things. Although not related directly to healthcare I found an interesting article to read on the topic of power and influence. Recently Amazon has come under fire for becoming too powerful and having too much influence over the economy. Jeff Bezos, the owner of Amazon has now become the richest man in the world and the company has gotten so big that people think that it is now affecting retail stores. This is an interesting read and I have linked the article below. It made me wonder, how much power is too much power?
https://www.washingtontimes.com/news/2018/apr/1/bernie-sanders-says-amazon-power-and-influence-us-/
Sunday, March 25, 2018
Communication
This week in class we moved forward into the second part of our class titled "two." This part of class focuses more on interpersonal relationship than just on ourselves.
To start this section off we had a presentation on communication. I felt like I learned a lot from this presentation and gained a new perspective on communication as a whole. Communication is definitely an important part of organizational behavior and it will be important in our future healthcare careers. I decided to do a little more research on communication myself and I came across an interesting TED talk.
The talk is titled "The art of wearable communication." When I first clicked on the video I thought the primary focus of the video was going to be on nonverbal communication. As I started watching I realized that the speaker, Kate Hartman, legitimately makes "wearable communication." Throughout the video she shared physical accessories that she has made that comment on the way that we communicate with each other. The video is quirky and fun but it also has a serious message on communication that a lot of people can relate to. For example, she created a hat called "The Muttering Hat" that has tethers off the side and although it does not work, the fictional hat would take your thoughts and transmit them off the tethers when held next to someone else's ear. The idea is quirky but it comments on how we communicate with each other and the relationship between people when they share ideas. Below I have attached a picture of her "Muttering Hat" from the TED talk.
To see more of Kate's wearable communication inventions check out the link below:
https://www.ted.com/talks/kate_hartman_the_art_of_wearable_communication#t-137358
To start this section off we had a presentation on communication. I felt like I learned a lot from this presentation and gained a new perspective on communication as a whole. Communication is definitely an important part of organizational behavior and it will be important in our future healthcare careers. I decided to do a little more research on communication myself and I came across an interesting TED talk.
The talk is titled "The art of wearable communication." When I first clicked on the video I thought the primary focus of the video was going to be on nonverbal communication. As I started watching I realized that the speaker, Kate Hartman, legitimately makes "wearable communication." Throughout the video she shared physical accessories that she has made that comment on the way that we communicate with each other. The video is quirky and fun but it also has a serious message on communication that a lot of people can relate to. For example, she created a hat called "The Muttering Hat" that has tethers off the side and although it does not work, the fictional hat would take your thoughts and transmit them off the tethers when held next to someone else's ear. The idea is quirky but it comments on how we communicate with each other and the relationship between people when they share ideas. Below I have attached a picture of her "Muttering Hat" from the TED talk.
To see more of Kate's wearable communication inventions check out the link below:
https://www.ted.com/talks/kate_hartman_the_art_of_wearable_communication#t-137358
Thursday, March 8, 2018
Criticism
For my next presentation in HMP 722, my group and I will be presenting on constructive criticism. In preparation I have started to research the topic a little bit. I recently came across a TED talk by Karen Mattison called "Criticism Sticks."
This video has made me think about criticism in a new way. She talks about in the video that there are different ways that criticism effects us. There is criticism that sticks to us, and there is criticism that doesn't stick to us. She talks about the factors that go into determining if criticism sticks. She also touches on hypnotism and the different part of the mind, the conscious and the subconscious. According to Mattison, criticism only sticks to us when it enters the subconscious. Certain criticism can enter the subconscious more easily depending on the environment you're in. She explains for example, if a child is in a classroom they are much more likely to have criticism stick to their subconscious than if they are at home. When they are at home the criticism is more likely to enter the subconscious if it is repetitive. I imagine this is the same for an adult at work vs at home. I am still in the early stages of learning more about criticism and constructive criticism but I look forward to learning more as we move closer to our next presentation. I have attached the link to the TED talk I mentioned below.
https://www.youtube.com/watch?v=2jiyamHEpQkx
This video has made me think about criticism in a new way. She talks about in the video that there are different ways that criticism effects us. There is criticism that sticks to us, and there is criticism that doesn't stick to us. She talks about the factors that go into determining if criticism sticks. She also touches on hypnotism and the different part of the mind, the conscious and the subconscious. According to Mattison, criticism only sticks to us when it enters the subconscious. Certain criticism can enter the subconscious more easily depending on the environment you're in. She explains for example, if a child is in a classroom they are much more likely to have criticism stick to their subconscious than if they are at home. When they are at home the criticism is more likely to enter the subconscious if it is repetitive. I imagine this is the same for an adult at work vs at home. I am still in the early stages of learning more about criticism and constructive criticism but I look forward to learning more as we move closer to our next presentation. I have attached the link to the TED talk I mentioned below.
https://www.youtube.com/watch?v=2jiyamHEpQkx
Sunday, March 4, 2018
Character
This week in HMP 722 it was my turn to teach a class. My partner Alison and I taught our class on character. I learned a lot from the experience. I learned a lot about character and I also learned a lot about myself and presenting. This was the longest presentation I have ever done and as someone who doesn't like public speaking, I was nervous for it. I was happy with the way the presentation went and I enjoyed reading critiques of what people had to say about our presentation. It was a good experience and I hope to build off it next time.
As for character, one of my favorite parts was learning about the 6 pillars of character. The 6 pillars are trustworthiness, respect, responsibility, fairness, caring, and citizenship. For our class we had everyone pick the 3 pillars that mean the most to them. Since I was busy getting ready for the presentation I didn't take much time to reflect on which ones mean the most to me. However, now thinking about it I can say my top 3 are trustworthiness, respect, and caring.
Trustworthiness: This is important to me because it's what I look for in other people. I want the people I surround myself with to be trustworthy so it makes sense that its a pillar thats important to me.
Respect: Respect is something that I have always valued. I believe in having respect for others and being polite and courteous and everything that falls into being respectful. I consider myself to be a respectful person.
Caring: I always try my best to be caring toward others and I hope for others to be caring towards me. It is important in relationships and everyday life. Its an important pillar.
Attached is a link to read about all 6 pillars of character: https://charactercounts.org/program-overview/sixpillars/med-sample/
As for character, one of my favorite parts was learning about the 6 pillars of character. The 6 pillars are trustworthiness, respect, responsibility, fairness, caring, and citizenship. For our class we had everyone pick the 3 pillars that mean the most to them. Since I was busy getting ready for the presentation I didn't take much time to reflect on which ones mean the most to me. However, now thinking about it I can say my top 3 are trustworthiness, respect, and caring.
Trustworthiness: This is important to me because it's what I look for in other people. I want the people I surround myself with to be trustworthy so it makes sense that its a pillar thats important to me.
Respect: Respect is something that I have always valued. I believe in having respect for others and being polite and courteous and everything that falls into being respectful. I consider myself to be a respectful person.
Caring: I always try my best to be caring toward others and I hope for others to be caring towards me. It is important in relationships and everyday life. Its an important pillar.
Attached is a link to read about all 6 pillars of character: https://charactercounts.org/program-overview/sixpillars/med-sample/
Sunday, February 25, 2018
Self-Management and Goal Setting
This week in class we learned about self-management. I learned a lot from the presentation and the work leading up to the class. A part of self-management is goal setting, and for this class we created goals for ourselves and action steps to reach them.
I think goal setting is a great tool to motivate and a great way work towards achievements. Goals are helpful in so many ways and I am a believer that they help people get to where they want to be. Goal setting is something that everyone should actively be doing.
I recently watched a TED talk on goal setting that was very interesting and beneficial. The speaker talks about the keys to setting and achieving goals and it is a helpful tool for anyone who needs motivation for goal setting. A favorite quote of mine from the talk is "You have to make the decision on what it is you want out of life. Because one thing I've learned is that if you don't decide what you want, someone else will make that decision for you." This is a powerful quote and drove the concept home for me. It truly shows that we need to be setting goals for ourselves and deciding what we want for ourselves. I hope this motivates others to set goals for themselves.
I have decided to share a few of my goals that I am trying to work on.
I think goal setting is a great tool to motivate and a great way work towards achievements. Goals are helpful in so many ways and I am a believer that they help people get to where they want to be. Goal setting is something that everyone should actively be doing.
I recently watched a TED talk on goal setting that was very interesting and beneficial. The speaker talks about the keys to setting and achieving goals and it is a helpful tool for anyone who needs motivation for goal setting. A favorite quote of mine from the talk is "You have to make the decision on what it is you want out of life. Because one thing I've learned is that if you don't decide what you want, someone else will make that decision for you." This is a powerful quote and drove the concept home for me. It truly shows that we need to be setting goals for ourselves and deciding what we want for ourselves. I hope this motivates others to set goals for themselves.
I have decided to share a few of my goals that I am trying to work on.
- Get a summer internship
- Make the dean's list this semester
- Work on saving money
Link to TED Talk: https://www.youtube.com/watch?v=13MYY8qMWQg
Sunday, February 18, 2018
Personal Resilience
I started off this week not knowing much about personal resilience. I was familiar with the term but had never put much thought into what it really meant or how it affected my life. In preparation for our personal resilience class I took the quiz to determine my own resilience and I was surprised by my results. I took the quiz and came up with a low score and I was surprised because on the document where the class was posting their results I noticed most of the scores were very high. After observing this I decided to take the quiz again to see if I missed something that was affecting my score. The second time I ended up with almost the exact same score, 55%.
I was confused why I was low but didn't take the time to think about it. However, from the in class lesson I learned a lot about myself and why my score was low. I learned that the things that make up being resilient are things that I am in fact bad at. A big part of resilience is adapting and that is something that I am resistant to. I don't like change and I'm someone who likes to stay inside my comfort zone. That definitely affects my ability to be resilient. I can sometimes also be dramatic and that can affect my ability to be resilient as well. When I act dramatic it can make it harder to bounce back and not let things affect me since in my head I make them up to be a big deal. These are all things that I could work on in the future.
Learning about my personal resilience was very beneficial. I am now able to move on from this and make it a goal to work on resilience. I have attached a link below to the personal resilience test I mentioned.
https://testyourself.psychtests.com/testid/2121
I was confused why I was low but didn't take the time to think about it. However, from the in class lesson I learned a lot about myself and why my score was low. I learned that the things that make up being resilient are things that I am in fact bad at. A big part of resilience is adapting and that is something that I am resistant to. I don't like change and I'm someone who likes to stay inside my comfort zone. That definitely affects my ability to be resilient. I can sometimes also be dramatic and that can affect my ability to be resilient as well. When I act dramatic it can make it harder to bounce back and not let things affect me since in my head I make them up to be a big deal. These are all things that I could work on in the future.
Learning about my personal resilience was very beneficial. I am now able to move on from this and make it a goal to work on resilience. I have attached a link below to the personal resilience test I mentioned.
https://testyourself.psychtests.com/testid/2121
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